Title: Fidelity Express Agent Handbook, Author: Fidelity Express, Name: Fidelity Express Agent Handbook, Length: 32 pages, Page: 3, Published: 2017-05 … 261381 Views • 16-Aug-2018 • FAQ. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. If you hold the original money order and have your proof of purchase (receipt) - In the presence of a check cashing agent or bank cashier, you may write the phrase “Not Used For Purpose Intended” on the back of the money order and sign the back of the money order. 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You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Please allow 2 weeks for processing. We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. The images are automatically transferred to Fidelity Express on a nightly basis. Serial Number. The business may also obtain login credentials to our website to log-on anytime 24 hours a day, seven days a week, and receive a unique verification number. Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. Fidelity Express, established in 1988, is a full-service financial services company. What happens to the documents I process through the scanner? Welcome to US Express Money Orders. 890590 Views • 31-Jul-2020 • FAQ. Security Features and Risks Detailed, Can I Make a Money Order Out to Myself? You may refund money orders up to a maximum of $1,500 per individual, at your discretion. Money orders that go several years without being cashed are classified as abandoned property and are turned over to the state agency. Some Fidelity Express partners accept both cash and debit cards for money order purchases. You can also visit Western Union's Track a Transfer website. Where can I buy a money order? The service charge is $2.00 per month (subject to change without notice) from the date of purchase or such lesser amount as may be permitted by applicable law. How Long Are They Good For? Post was not sent - check your email addresses! Enter the serial number from the receipt/stub and the money order amount. This is not a sponsored video. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. Banks? Solved, What Happens If I Cash or Deposit a Fake Money Order? To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. 1301 Main Street Sulphur Springs, Texas 75482 If a money order has been cashed, a photocopy of the front and back of the money order can be obtained by completing our Photocopy Request Form. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. Fidelity Express agents are under no obligation to cash a money order. 7021. Most stores do not require purchasers to show ID, although several told us that customers must present a valid photo ID when buying a money order of $1,000 or more. Maximum money order limits also vary by location. Cancel *Check cashiers: Call 800-621-8030 to request a Logon ID. Call our Customer Experience team at 800-621-8030 ext. A flashing green light means the VeriFone is not registering paper is loaded. How do I request a money order refund? Please make copies for your records. If the money order is not cashed within two years of the issue date, a non-refundable service charge will be assessed (where permitted by law). Note that under federal regulations, any money order for $3,000 or more requires the issuer to record your name, address, Social Security number or alien identification number, and birthday, in addition to the money order’s purchase date, serial number, and dollar amount.[1]. Can I get a refund? You can buy a money order from a variety of organizations, including the United States Postal Service, many banks or credit unions, and private companies such as MoneyGram and Western Union, which sell money orders through various merchants. It offers money order services in more than 20 Southeastern states in the U.S. 19 Options Listed, Where Can I Cash a Money Order? Fidelity Express, established in 1988, is a full-service financial services company. Most requests are processed within 30 days. Yes, we will attempt a refund if the money order has not been cashed. Fidelity Express’s money order fees vary by location. The VeriFone is not recognizing the forms in the printer. Incomplete or ineligible forms could delay your request. this is a notice to all purchasers of fidelity. Fees range between 50 cents and $1 per $500 purchased. 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, Can a Money Order Bounce When Deposited or Cashed? etc) Answered, Where to Get Free Money Orders: 6 Options Detailed, Can You Cancel a Money Order? If your money order has cashed, no refund is available. Please call 800-621-8030 ext. Join today and be a part of the MANY participants who are. 5 Convenient Places Listed, How to Check If a Money Order Was Cashed (MoneyGram, USPS, etc), CVS Money Order FAQ: Does It Sell/Cash Them? If this occurs after hours, weekends or holidays, immediately print a Deposit Report. Answered, Where Can I Cash a MoneyGram? If the money order has not been cashed, they’ll get a refund. Please find the Consumer Care Affidavit form in English here and in Spanish here. US Express Money Orders are a convenient and reliable. etc, Can You Deposit a Money Order at an ATM? Our company has been providing safe, reliable, dependable money order for consumers since 1989. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. 7020 to speak to a customer care specialist. Money Orders. There is a non-refundable processing fee of $20.00 (subject to change without notice). 57125 Views • 28-Jul-2017 • FAQ. If you need a copy of the paid money order and you have your receipt, you can use the Money Order Tracing/Refund request on the back of your money order receipt. How can I keep my money order safe? Call Customer Experience at 800-621-8030 ext. (903) 885-1283 I hope you find this to be helpful. Amount. Call our Customer Experience team at 800-621-8030 ext. Do money orders have an expiration date? How do I inquire about a bill payment I made? To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders Why is the VeriFone not printing a report? The amount of time you have to void a bill payment depends on the biller. Please call 800-621-8030 ext. How do I request a stop payment on a money order? 7030. Separate forms are required per refund request. 800.621.8030. When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? When you see the “Tamper” message, the equipment has locked up and must be replaced. • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. The forms contain the information for submission to Fidelity Express. Enter the money order serial number and amount in our money order status look-up tool at the top of this webpage. be advised. For copies of money orders less than one year old, the processing fee is $10.00 for each request. Print and complete the money order customer request form. 7020. What should I do if the "Success" message appears on the VeriFone, but nothing prints? Please make copies for your records. Please call our Customer Experience team to reset your VeriFone and printer. Payment options, ID requirements, and maximum amounts vary from location to location. Please allow up to 30 days for processing. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. 7030 to verify the payment went through. Money Order Requirements Shown, What Happens If You Lose a Money Order? Send the form with your purchasers receipt to Fidelity Express. 7023. You deposit cash received from consumers into your bank account. Fidelity Express, established in 1988, is a full-service financial services company. Complete and send to us our Money Order Refund Request Form. Fidelity Express offers money order services at partnering retailers throughout the United States. Answered. Our content does not substitute a professional consultation. I got an email for request insurance money for puppy in regina sask as customs had him. Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? Replacement Process Shown, How to Fill Out a Money Order (MoneyGram, Western Union, USPS, etc), Are Money Orders Safe? Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. Yes, we will attempt a refund if the money order has not been cashed. If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. Answered, How to Refund a Money Order: USPS, MoneyGram, Western Union, etc, Can Anyone Cash a Money Order? Sorry, your blog cannot share posts by email. What form of payment may I use to pay my bills? These locations sell Fidelity Express-branded money orders, but policies regarding payment options, ID requirements, maximum money order limits, and fees vary from store to store. None of Fidelity Express partners we contacted cash money orders. Complete and send to us our Money Order Refund Request Form. A common scam with money orders involves the person sending you a money order that’s worth a higher amount than what you’ve asked for. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Never refund a money order if the consumer only has the receipt. For copies more than one year old, the processing fee is $20.00 for each request. purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. 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